Understanding Disabled People - Front Line Staff

Helps provide the frame work within which front line staff operate and
highlights examples of issues faced by disabled people.
Outcomes: 

Front line staff will understand the challenges faced by people with disabilities

That disability is a personal and diverse challenge

That ‘hidden disabilities’ are understood

That help and support will take many forms

Covers the implications for Board members and senior executives and
understanding the needs, breadth and complexity of people.
Outcomes: 

Understanding of the range and nature of disabilities

The appreciation of putting disability awareness into policy and
procedures

Recognition of the need to engage with people with disabilities

Commitment to ensuring representation of people with disabilities in
senior positions and on Boar

Considers how campaigning, public service and volunteering can empower people with disabilities
Outcomes: 

Ensuring consultation and participation ‘good practice’ meets the needs of people
with disabilities

Understanding accessible ways to engage with people with disabilities

Understand that the disability community is diverse and this requires different
approaches

Develop ongoing ways of consulting and ensuring participation
 
 

Looks at hate crime and how to challenge it
Outcomes: 

Understanding of disability hate crime and the need to work through hate
crime with individuals

The ability to link with partners and agencies to challenge hate crime

The need for keeping good data and records

The importance of creating effective reporting 

Ensuring key strategies address the needs of people with disabilities
Outcomes: 

How to meet the needs and aspirations of people with disabilities in key
strategic plans

That strategic leaders appreciate the need to engage with people with
disabilities when developing strategic plans

That strategic documents understand and reflect the diversity of people with
disabilities